KVKK Information Text
Uygen Gold As Uygen Gold, we attach importance to the security of your personal data. This information text has been prepared in accordance with the Law No. 6698 on the Protection of Personal Data (“KVKK”), as the data controller, in order to inform you about the purposes for which your personal data are processed, to whom they may be transferred, the methods by which they are collected, and your rights.
1. Data Controller
Uygen Gold
📍 Taye Hatun Mah. Tarakçılar Hanı St. Yasemin Han No:1 Floor:1 Grand Bazaar, Beyazıt, Fatih, Istanbul 34120
📞 +90 537 467 83 71
✉️ [email protected]
2. Processed Personal Data
The following personal data are processed within the scope of our shopping, membership, communication and marketing processes:
Name, surname
Contact information (phone, email, address)
Customer transaction information (order details, invoice, delivery information) role="presentation">Financial information (payment method, bank/IBAN information - card numbers are not recorded)
Request/complaint management data
Cookies and website usage data
3. Purposes of Processing Personal Data
Your personal data is processed as followsIt is processed for the following purposes:
Performance of the order and sales contract, product delivery and invoicing
Membership transactions and customer account management
Execution of returns, exchanges and warranty processes
Resolution of customer demands and complaints
Carrying out campaign, promotion and customer satisfaction studies
Fulfillment of legal obligations (financial records, audit, etc.)
4. Transfer of Personal Data
Your personal data;
To cargo companies (for product delivery),
To banks/payment institutions (for payment transactions),
To public institutions in accordance with legal obligations,
It can be transferred to our business partners and suppliers from whom we receive service (IT support, marketing, customer services, etc.).
5. Personal Data Collection Method and Legal Reason
Your personal data;
Membership, order and communication forms through our website,
Call center, e-mail and social media channels,
Through physical store and shipping processes
are collected.
Our processing activities are based on the legal grounds specified in Articles 5 and 6 of the KVKKperformance of the contract, fulfillment of legal obligations, legitimate interests of the data controller and explicit consent
6. Your Rights Under KVKK
According to Article 11 of the KVKK, as a data owner you have the following rights:
Learning whether your personal data is being processed,
Requesting information if it has been processed, dir="ltr" style="font-size:12pt;color:#000000;background-color:transparent;font-weight:400" aria-level="1">
The purpose of processing and whether it is used for the purpose learning,
To know the third parties to whom the information is transferred, either domestically or abroad,
To request correction if it is incomplete or incorrectly processed,
Request deletion or destruction within the framework of the conditions stipulated in the KVKK,
Restriction of processingto request,
to object to a result detrimental to you as a result of the analysis of processed data exclusively by automated systems,
In case you suffer damage, we will compensate you for the damage. request.