Uygen Gold As Uygen Gold, we attach importance to the security of your personal data. This information text has been prepared in accordance with the Law No. 6698 on the Protection of Personal Data (“KVKK”), as the data controller, in order to inform you about the purposes for which your personal data are processed, to whom they may be transferred, the methods by which they are collected, and your rights.

1. Data Controller

Uygen Gold
📍 Taye Hatun Mah. Tarakçılar Hanı St. Yasemin Han No:1 Floor:1 Grand Bazaar, Beyazıt, Fatih, Istanbul 34120
📞 +90 537 467 83 71
✉️ [email protected]

2. Processed Personal Data

The following personal data are processed within the scope of our shopping, membership, communication and marketing processes:

• Name, surname
  
  

• Contact information (phone, email, address)
  
  

• Customer transaction information (order details, invoice, delivery information) role="presentation">Financial information (payment method, bank/IBAN information - card numbers are not recorded)
  
  

• Request/complaint management data
  
  

• Cookies and website usage data
  
  

3. Purposes of Processing Personal Data

Your personal data is processed as followsIt is processed for the following purposes:

• Performance of the order and sales contract, product delivery and invoicing
  
  

• Membership transactions and customer account management
  
  

• Execution of returns, exchanges and warranty processes
  
  

• Resolution of customer demands and complaints
  
  

• Carrying out campaign, promotion and customer satisfaction studies
  
  

• Fulfillment of legal obligations (financial records, audit, etc.)
  
  

4. Transfer of Personal Data

Your personal data;

• To cargo companies (for product delivery),
  
  

• To banks/payment institutions (for payment transactions),
  
  

• To public institutions in accordance with legal obligations,
  
  

• It can be transferred to our business partners and suppliers from whom we receive service (IT support, marketing, customer services, etc.).
  
  

5. Personal Data Collection Method and Legal Reason

Your personal data;

• Membership, order and communication forms through our website,
  
  

• Call center, e-mail and social media channels,
  
  

• Through physical store and shipping processes
  are collected.
  
  

Our processing activities are based on the legal grounds specified in Articles 5 and 6 of the KVKKperformance of the contract, fulfillment of legal obligations, legitimate interests of the data controller and explicit consent

6. Your Rights Under KVKK

According to Article 11 of the KVKK, as a data owner you have the following rights:

• Learning whether your personal data is being processed,
  
  

• Requesting information if it has been processed, dir="ltr" style="font-size:12pt;color:#000000;background-color:transparent;font-weight:400" aria-level="1">

  The purpose of processing and whether it is used for the purpose learning,
  
  

• To know the third parties to whom the information is transferred, either domestically or abroad,
  
  

• To request correction if it is incomplete or incorrectly processed,
  
  

• Request deletion or destruction within the framework of the conditions stipulated in the KVKK,
  
  

• Restriction of processing

  ARTICLE 1 – PARTIES
  This Distance Sales Agreement ("Agreement") has been concluded electronically between the SELLER and the BUYER, whose information is given below, under the following conditions.

  SELLER INFORMATION
  Title: İsmail Uygen
  Tax Office: Hocapaşa
  Tax ID Number: 8980460673
  Address: Taya Hatun Mah. Tarakçılar Hanı Sk. Yasemin Han No:2 İç Kapı No:101, Grand Bazaar, Beyazıt, Fatih, Istanbul 34120
  Phone: +90 537 467 83 71
  Email: [email protected]

  BUYER INFORMATION
  The address, telephone and e-mail information provided by the customer during the order are taken as basis.

  
  

  ARTICLE 2 – SUBJECT
  The subject of this agreement is the sale and delivery of the products ordered electronically by the BUYER from the SELLER's website uygengold.com ("Site"), pursuant to Law No. 6502 and It is the determination of the rights and obligations of the parties in accordance with the provisions of the Distance Contracts Regulation.

  
  

  ARTICLE 3 – BASIC QUALIFICATIONS AND PRICE OF THE PRODUCTS
  The type, kind, quantity, brand/model, color, unit price and sales price including all taxes of the products are the ones stated on the Site at the time the BUYER places an order. These are the qualities.

  Shipping fee belongs to the BUYER unless otherwise stated.

  
  

  ARTICLE 4 – DELIVERY
  Order subject Products are shipped within 7–10 business days, depending on stock status and production process..

  Delivery is made to the address specified by the BUYER during the order.

  
  

  ARTICLE 5 – PAYMENT METHOD